Every lead answered.
Every case on its next step.
The office software your counsellors and processing team share: enquiries, chats, plan steps, documents and applications, kept where the whole office can see them, not in one person's phone.
For study-abroad and immigration consultancies. We set up your office with you.
A new enquiry goes to Neha, she replies, and it stops waiting. Illustration with sample data.
One record per student, from the first message to the offer letter
Enquiry
Lands in the Lead Pool
Allocated
One counsellor owns it
Chat
Pending response until answered
Converted
Gets a File No.
Plan steps
Your template, in order
Documents
Checked, with expiry dates
Applied
Every college and its status
Offer
Accepted, and on to the visa
09:30 to 18:30 at a consultancy, with nothing left in someone's head
The same day your team has now: enquiries, chats, conversions, files and deadlines. What changes is that each step has an owner and a place.
All the features09:30
Last night's enquiries are waiting, not lost
New leads sit in the Lead Pool until a manager hands them out, one by one or in bulk, or immiNow gives each to whoever has the least open work. Nobody can reply until a lead belongs to someone, so no student gets two answers.
11:00
Answer the students who wrote last
Pending Response lists everyone waiting on you. Each chat sits beside the lead's details, your team's notes and what the student wants to study. Set a reminder, share a course, or send the offer to become a client.
14:00
The student says yes. The case starts on step one
The lead becomes a client with a File No. and keeps the whole chat. Your plan template sets the steps, in the order your office already does them.
16:00
Processing checks what came in
Each document shows whether it has been checked and when it expires. A step goes back to the student with a reason, or forward once it's right.
18:30
Before you leave, see what's slipping
Overdue steps and applications ready to submit, on one page. A step left unreviewed reminds the person responsible after a day, and the admin after three days.
Your office already has a process. immiNow makes sure the whole team follows it, in the middle of intake season too.
See every branch without asking for a report
What changes for owners- Every branch, or just one
- Switch the dashboard between your own work and the whole consultancy. Branch staff see their branch; you see all of them.
- Access that fits each job
- Templates for counsellors, processing and managers, adjusted for one person without changing everyone else.
- Commission you can follow
- Who pays, the agreed amount and every payment, recorded on each case.
- A record of every change
- The audit log shows who changed what and when, before and after. Nobody can edit it.
Swipe to see the whole screen. Illustration with sample data: a consultancy with three branches in Kerala.
Built around how consultancies in India run
- Intakes, not quarters
- Leads and plans carry the intake the student is aiming for, so January and September deadlines show up where staff work.
- Rupees beside the college's currency
- Commission is recorded in the currency agreed with the college, with the rupee amount alongside.
- Branches in different cities
- Every lead and client belongs to a branch. Head office sees all of them; each branch sees its own.
- Chat the way students already message
- Quick back-and-forth from a phone, inside immiNow, so the conversation stays with your office.
- File numbers with your office's prefix
- Every client gets a File No. like MER0000025, so staff can find a case by number.
- Set up with you, not by a form
- We check your consultancy and set up your branches and admin with you.
Counsellors can reply from their phone
On an Android phone or iPhone, a counsellor's inbox and chats go with them to a college fair or a home visit. They can reply, share a course and get a notification when a student writes.
Plans, documents and settings stay on the desktop, where there's room to work on them.
We set up your office with you
How it starts, in detailStep 1
We check your consultancy
There's no sign-up form. We confirm your consultancy's details first.
Step 2
We create your account
Your branches and admin go in first. Your admin gets an email to set a password.
Step 3
Your team gets invites
Each person gets their own login and the access you choose. Then the leads start.
See it with your own office in mind
Bring a counsellor and someone from processing. We'll walk through a lead and a case the way your team works them today.