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immiNow

Every lead answered. Every case on its next step.

The office software your counsellors and processing team share: enquiries, chats, plan steps, documents and applications, where the whole office can see them, not in one person's phone.

Book a demoSee the features

Welcome back,

Whole consultancy · 3 branches

PersonalWhole consultancy

Unallocated leads

11

Active leads

287

Unattended leads

9

Clients

6

Leads over time last 12 months

JulAugSepOctNovDecJanFebMarAprMayJun

Conversion

16%

of this year's leads became clients

Leads890
Converted144

One record per student, from the first message to the offer letter

  1. 01

    Enquiry

  2. 02

    Allocated

  3. 03

    Chat

  4. 04

    Converted

  5. 05

    Plan steps

  6. 06

    Documents

  7. 07

    Applied

  8. 08

    Offer

A working day

09:30 to 18:30 at a consultancy, with nothing left in someone's head

The same day your team has now: enquiries, chats, conversions, files and deadlines. What changes is that each step has an owner and a place.

All the features

The pictures on this page are drawings of the immiNow staff console. The Features page shows the real screens.

  1. 09:30

    Last night's enquiries are waiting, not lost

    New leads sit in the Lead Pool until a manager hands them out, one by one or in bulk, or immiNow gives each to whoever has the least open work. Nobody can reply until a lead belongs to someone, so no student gets two answers.

  2. 11:00

    Answer the students who wrote last

    Pending Response lists everyone waiting on you. Each chat sits beside the lead's details, your team's notes and what the student wants to study. Set a reminder, share a course, or send the offer to become a client.

    S
    Lead · Head Office
    Pending response

    Hello, another consultancy never replied. Can you help me?

    Sorry to hear that. Yes, tell us what you would like to study.

    Set reminderConvert to client

  3. 14:00

    The student says yes. The case starts on step one

    The lead becomes a client with a File No. and keeps the whole chat. Your plan template sets the steps, in the order your office already does them.

    Plan · Study Abroad

    1. ✓Welcome and checklistCompleted
    2. 2Applicant formActive
    3. 3DocumentsPending
    4. 4ApplicationsPending
    5. 5Visa and travelPending

  4. 16:00

    Processing checks what came in

    Each document shows whether it has been checked and when it expires. A step goes back to the student with a reason, or forward once it's right.

    The student's documents

    • Passportexpires 12-05-2034Verified
    • Class 12 marksheetVerified
    • English test score reportexpires 01-03-2028Not checked
    • Bank statementexpiredExpired

  5. 18:30

    Before you leave, see what's slipping

    Overdue steps and applications ready to submit, on one page. A step left unreviewed reminds the person responsible after a day, and the admin after three days.

    Overdue steps 2

    Applicant formDue
    DocumentsDue

    Ready to apply 5

    Masters, Computer ScienceApproved by student
    Bachelor of NursingApproved by student
    MBAApproved by student

Your office already has a process. immiNow makes sure the whole team follows it, in the middle of intake season too.

If you run the consultancy

See every branch without asking for a report

Every branch, or just one
Switch the dashboard between your own work, one branch and the whole consultancy.
Access that fits each job
Templates for counsellors, processing and managers, adjusted per person.
Commission you can follow
Who pays, the agreed amount and every payment, recorded on each case.
A record of every change
The audit log shows who changed what and when, before and after.
What changes for owners

Counsellor — Permissions

  • Leads
  • View own leads
  • View all leads
  • Reassign leads
  • Convert leads to clients
  • Clients & plans
  • Create applicant manually
  • Assign template
  • View Commissions tab

On the move

Counsellors can reply from their phone

On an Android phone or iPhone, a counsellor's inbox and chats go with them to a college fair or a home visit. They can reply, share a course and get a notification when a student writes. Plans, documents and settings stay on the desktop.

Getting started

We set up your office with you

  1. 1

    We check your consultancy. There's no sign-up form; we confirm your details first.

  2. 2

    We create your account. Your branches and admin go in first; your admin sets a password.

  3. 3

    Your team gets invites. Each person gets their own login and the access you choose.

How it starts, in detail

See it with your own office in mind

Bring a counsellor and someone from processing. We'll walk through a lead and a case the way your team works them today.

Book a demoCall +91-98473 04881